SlothSays Support
We're a tiny indie team and we read every email. We aim to reply within 2–3 working days.
Contact us
Email: contact@sleepyslothgames.com
To help us help you faster, please include:
- your device model and operating system version (e.g. iPhone 14, iOS 18.2);
- the version of SlothSays you're using (find it in the app's Settings screen);
- a description of what happened and what you expected to happen;
- a screenshot or screen recording, if relevant.
Frequently asked questions
How do I cancel my subscription?
Subscriptions are managed by the app store you bought them from:
- iPhone / iPad: Settings → tap your name → Subscriptions → SlothSays. Or visit apps.apple.com/account/subscriptions.
- Android: Open the Google Play Store → tap your profile → Payments & subscriptions → Subscriptions → SlothSays.
Cancelling stops future renewals. You'll keep access until the end of the current billing period.
How do I get a refund?
Refunds are handled by Apple or Google directly. For Apple, visit reportaproblem.apple.com. For Google Play, see Google's refund help. If you're stuck, email us and we'll do what we can to help.
How do I restore purchases on a new device?
Sign in to the same Apple ID or Google account you used originally, install SlothSays, and use the “Restore purchases” option in the app's Settings or Paywall screen.
The microphone or speech recognition isn't working.
Check that you've granted SlothSays permission to use the microphone and speech recognition in your device settings:
- iPhone / iPad: Settings → SlothSays → enable Microphone and Speech Recognition.
- Android: Settings → Apps → SlothSays → Permissions → enable Microphone.
How do I delete my data?
Most data lives only on your device, so uninstalling the app removes it. If you signed in with Apple or have data stored on our backend, email contact@sleepyslothgames.com and we'll handle your deletion request.